Privacy Policy
Effective January 1, 2026
Custom Apopka Concrete and Masonry, apopkaconcreteandmasonry.com, quotes@apopkaconcreteandmasonry.com
What this policy covers
Custom Apopka Concrete and Masonry is a masonry contractor in Apopka, FL. This policy explains what information we collect when you use our website, call us or ask for a quote, how we use it, how long we keep it and what you can ask us to do with it.
It applies to everything on this site, starting with our home page. If you want to know more about who we are before reaching out, our About page covers that.
This policy was last updated in November 2026.
Information you give us
We collect what you send us when you fill out a form, call, text or email. That usually means your name, phone number, email address, the address of the property and a description of the work you have in mind, such as a cracked block wall or a paver driveway.
You may also choose to send photos of the job. We only ask for what we need to understand your project, give you a quote and get back to you.
Our quote form runs on a third-party form service, so what you type into it is collected and stored by that provider on our behalf before it reaches us.
Information collected automatically
When you visit the site, your browser sends some basic information automatically. This can include your IP address, browser and device type, the pages you viewed, how long you stayed and the site that sent you here.
We may use standard website analytics tools to see this in summary form, like which pages get read and how people find us. We use it to fix problems and improve the site, not to identify you personally.
Cookies
Cookies are small files your browser stores so a site can remember things between visits. Our site, our analytics tools and our form provider may set them to keep the site working and to count visits.
You can block or delete cookies in your browser settings. The site will still work for reading pages and calling us, though some features, like the form, may not behave as expected.
How we use your information
We use your information to answer your questions, schedule a visit to your property, prepare a quote, do the work you hire us for and follow up afterward.
We may also use it to keep records of the jobs we've done, handle billing and meet any legal or tax obligations a business has. We don't send marketing to people who haven't asked to hear from us.
Who we share it with
We don't sell your personal information, and we don't rent or trade it to other businesses.
We share it only when it's needed to run the business or do your job. That includes the services that host our site, run our form and provide our analytics, suppliers or subcontractors who need a job address, and government offices when a permit or a legal requirement calls for it.
We may also disclose information if the law requires it, or to protect our rights or the safety of our crew or customers.
How long we keep it
We keep quote requests and messages for as long as we need them to answer you and to keep a record if you call back later about the same project.
If we do work for you, we keep job records longer, because they help if you need a repair, have a question about the work later or we need them for tax and business records. When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something for a legal, tax or billing reason, and if so we'll tell you.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have other rights under your state's privacy law, and we'll honor those when they apply.
To make a request, reach us through our contact page. We may ask a question or two to confirm it's really you before we share or change anything.
Keeping your information safe
We take reasonable steps to protect what you send us, and we limit who on our team can see it.
No website or internet service is completely secure, so we can't promise that information sent online will never be intercepted. If you'd rather not send something through the form, you can call us instead.
Children's privacy
This site is meant for adults planning work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Links to other sites
Our site may link to other websites, such as a supplier or a government office. We don't control those sites, so their own privacy policies apply once you leave ours.
Changes to this policy
We may update this policy when the way we run the site or the business changes. When we do, we'll post the new version on this page and change the date at the top.
How to raise a privacy concern
If you have a question about this policy or a concern about how we've handled your information, tell us and we'll look into it.
You can call Custom Apopka Concrete and Masonry at (407) 358-0149, Monday through Friday from 8 AM to 11 PM and Saturday and Sunday from 7 AM to 11 PM, or send us a message through our contact page. Expect a reply within 1 business day.